Terms and conditions of use


Delivery times are indicative and, in the event of delay, may not give rise to cancellation of the order or compensation.
Our goods, even when sold carriage paid, are always transported at the risk of the recipient and must be the subject of a written and registered complaint to the carrier within three days of delivery.
Complaints concerning the quality of the goods, excluding all transport disputes, must be made immediately if there is an apparent defect.
All claims, for whatever reason, must be made within 8 days of delivery. No claim will be accepted after this period.
The prices excluding taxes are revisable or may be indexed at any time according to the evolution of the prices of raw materials.
Bills of exchange must be returned or accepted within eight days of their dispatch; failing this, the seller shall be entitled to draw up a protest for lack of acceptance.
Unless the parties agree otherwise, as shown by the due date on the invoice, which may not exceed 45 days from the end of the month or 60 days from the date of invoicing, invoices must be paid within a maximum of 30 days from the date of issue of the invoice.
In case of cash payment, a discount of 1% may be applied.
No special condition derogating from common law shall be enforceable against the parties unless it has been accepted in writing. Our general terms and conditions of sale are the only ones valid, even in the case of contrary indications mentioned in the general terms and conditions of purchase of our customers: the sole fact of placing an order implies the express and unreserved acceptance of each of them.
In the case of any order, whether received directly by us or through a representative, we shall only be bound by it insofar as it has been expressly confirmed by us in writing.
Contracts: In the case of payment by instalments, non-payment of an instalment shall result in the forfeiture of the term at the sole initiative of the seller.
The delivery of orders subject to contracts must be scheduled for specific dates, after which the total amount will be invoiced, collected and the shipment may be made automatically to the recipient.
If the customer does not comply with all the clauses of the sales contract and in particular the quantities of the contract and of each delivery, the price conditions will be re-examined on the basis of the quantities actually delivered and any price differences will be invoiced to the customer.
We do not accept any liability for damage, loss, sight or fire of goods which are at the disposal of our customers and which remain in our shops on a voluntary basis.
Interruptions of work due to strikes, material accidents, fire, epidemics and all cases of force majeure suspend the contracts for the duration of the interruption and completely release us from liability. In the event of armed conflict, we reserve the right to terminate any contract without compensation.
We expressly reserve the right to terminate current orders in the event of the buyer's total or partial cessation of business, failure to accept a bill of exchange within the stipulated period, refusal to pay on the due date, death or retirement of the limited partners or reduction of the share capital.
The seller reserves the right to request special guarantees in the event of late payment or notorious insolvency (state of protests, liens or pledges taken out on the buyer).
In the event of non-payment of our invoices on the due date, the sums due shall automatically and without formal notice bear interest at the rate of the advances of the BANQUE DE FRANCE increased by 2 points, without this clause affecting the payability of the debt.
In the case of a sale between professionals and in the event of late payment, the customer is liable to pay a fixed indemnity to compensate for collection costs amounting to €40 in accordance with the law of 22 March 2012, the decree of 2 October 2012 and articles L441-3, L441-6 and D441-5 of the Commercial Code.
In addition, any delay in payment shall automatically entail, at the buyer's expense, an indemnity by way of penalty clause equal to the interest rate applied by the European Central Bank to its most recent refinancing operation plus 10 percentage points, but which may not be set at a rate lower than three times the legal interest rate applied to the amount of the unpaid invoice. The damages and interest due in this respect are thus fixed on a fixed and irrevocable basis. They shall be imposed on the parties who consequently reject the application of Article 123-1 of the Civil Code.